Terms of Service

Acceptance of Terms

By accessing curatedhomegifts.com, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Return & Exchange Policy, and Shipping Policy.

These Terms constitute a legally binding agreement between you and LOOMLAN (doing business as Curated Home Gifts).

Eligibility

You must be at least 18 years of age to use our website and make purchases. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

If you are accessing our website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

Account Registration

To make purchases and access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Products and Pricing

Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

• Product colors may vary slightly due to monitor settings and photography lighting
• Natural materials (wood, marble, ceramics, glass) may have unique variations that are not defects
• We do not warrant that product descriptions or other content are error-free
• We reserve the right to correct errors, inaccuracies, or omissions at any time

Pricing

• All prices are in US Dollars (USD) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to modify or discontinue products at any time
• Pricing errors: If an item is listed at an incorrect price due to a technical error, we reserve the right to refuse or cancel orders placed for that item

Product Availability

Product availability is subject to change. We make reasonable efforts to accurately display inventory, but cannot guarantee that products will be in stock. If an item is unavailable after you place an order, we will notify you and offer a refund or alternative product.

Orders and Payment

Placing Orders

When you place an order through our website:

• Your order constitutes an offer to purchase products
• We may accept or decline your order at our discretion
• Order acceptance occurs when we send a shipping confirmation email
• We reserve the right to refuse or cancel orders for any reason, including suspected fraud, errors in pricing or product information, or violations of these Terms

Payment

• Payment is due at the time of purchase
• We accept major credit cards, PayPal, and other payment methods as displayed at checkout
• All payments are processed securely through third-party payment processors
• By providing payment information, you represent that you are authorized to use the payment method
• You authorize us to charge the full amount of your order to your payment method

Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not indicate acceptance of your order—it is simply acknowledgment that we received it. We will send a separate shipping confirmation when your order is accepted and shipped.

Shipping and Delivery

Shipping terms are governed by our Shipping Policy. Key points include:

• Free shipping on all orders to the contiguous United States
• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• You are responsible for providing accurate shipping information
• We are not liable for delays caused by carriers, weather, or other factors beyond our control

Returns and Refunds

Return and refund terms are governed by our Return & Exchange Policy. Key points include:

• 5-day return window from delivery date
• Items must be unused and in original packaging
• Return authorization required before sending items back
• Certain items are non-returnable (final sale, corporate bulk orders, custom items, etc.)
• Restocking fees may apply

Intellectual Property

Our Content

All content on our website, including but not limited to text, graphics, logos, images, product descriptions, photographs, videos, and software, is the property of LOOMLAN/Curated Home Gifts or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from our content
• Use our content for commercial purposes without written permission
• Remove or alter any copyright, trademark, or proprietary notices
• Use automated systems (bots, scrapers) to access our website

Trademarks

"Curated Home Gifts," "LOOMLAN," and associated logos are trademarks of LOOMLAN. You may not use these trademarks without our prior written consent.

User Content

If you submit reviews, photos, comments, or other content ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, and distribute that content for marketing and promotional purposes.

You represent that:

• You own or have the right to submit the User Content
• The User Content does not violate any third-party rights
• The User Content is not unlawful, defamatory, or inappropriate

Prohibited Uses

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

• Violating any applicable laws or regulations
• Impersonating any person or entity
• Transmitting harmful code (viruses, malware, etc.)
• Engaging in fraudulent activities or payment disputes
• Attempting to gain unauthorized access to our systems
• Using our website to spam or harass others
• Reselling products purchased from us without authorization (except for corporate gifting purposes)
• Using automated tools to monitor or copy content

Disclaimers and Warranties

AS-IS Basis

OUR WEBSITE AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

No Guarantees

We do not warrant that:

• Our website will be uninterrupted, secure, or error-free
• Defects will be corrected
• Our website or servers are free of viruses or harmful components
• Product descriptions are accurate, complete, or current

Product Quality

While we curate high-quality products, we do not warrant that products will meet your expectations or be suitable for any particular purpose. Natural variations in handcrafted and artisan items are expected and not considered defects.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOMLAN/CURATED HOME GIFTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM, OR $100 (WHICHEVER IS GREATER).

Indemnification

You agree to indemnify, defend, and hold harmless LOOMLAN/Curated Home Gifts, our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your violation of any rights of another party
• Your use or misuse of our website or products
• Any User Content you submit

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of VA, without regard to its conflict of law provisions.

Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Ashburn, VA.

You waive your right to participate in a class action lawsuit or class-wide arbitration.

Exceptions

Either party may seek injunctive or equitable relief in court to protect intellectual property rights.

Termination

We reserve the right to terminate or suspend your account and access to our website at any time, without notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of return policies
• Threatening or abusive behavior toward our staff

Upon termination, your right to use our website and services immediately ceases. Provisions relating to intellectual property, disclaimers, limitation of liability, and dispute resolution survive termination.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website with an updated "Effective Date." Material changes may be communicated via email if you have an account.

Your continued use of our website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and LOOMLAN/Curated Home Gifts regarding your use of our website and supersede all prior agreements and understandings.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms at any time without notice.

Contact Us