Privacy Policy

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer service
• Participate in surveys or promotions
• Leave product reviews

This information may include:

• Name and contact information (email, phone number, shipping and billing address)
• Payment information (processed securely through our payment processor)
• Order history and preferences
• Account credentials (username and password)
• Communication preferences
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Device information (operating system, device identifiers)
• Referring/exit pages and URLs
• Pages viewed and time spent on pages
• Clickstream data and shopping behavior
• Cookies and similar tracking technologies (see our Cookie Policy below)

How We Use Your Information

We use the information we collect to:

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We share information with third-party service providers who perform services on our behalf:

• E-commerce Platform: Shopify (hosting, shopping cart, checkout)
• Payment Processors: Secure payment processing (credit cards, PayPal, etc.)
• Shipping Carriers: UPS, FedEx, USPS, and freight carriers for order fulfillment
• Email Services: Marketing and transactional email providers
• Analytics: Google Analytics and similar tools for website performance
• Customer Service: Support and communication tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes (subpoenas, court orders)
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our Terms of Service

Business Transfers

If Curated Home Gifts or LOOMLAN is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function (shopping cart, checkout, login)
• Performance Cookies: Help us understand how visitors use our site (Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your browsing to show relevant ads and measure campaign effectiveness

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and maintain security

When your information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can update or correct inaccurate information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

Marketing Opt-Out

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us.

California Privacy Rights & CCPA

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to opt-out of the sale of personal information. To exercise your privacy rights and manage your preferences, please visit our Customer Privacy Center.

Do Not Track

Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites (social media, product manufacturers, etc.). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

International Users

Our business operates primarily in the United States. If you are accessing our website from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this policy
• Sending email notification for significant changes (if you have an account)

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us About Privacy